Privacy Policy for Yate Clinic

Who is collecting the data?

Emma Newby (data controller registered with the Information Commissioners Office)

Who has access to the data?

Emma Newby, associate chiropractors, locum chiropractors & the reception team. All are required to register as data controllers as part of their contracted services.

What data is being collected?

Name and biometric data relevant to treatment 

Contact details for the purposes of the appointments and marketing if consented

Medical history and current health status

Feedback from treatment

3rd party communications relevant to your treatment such as GP memos & MRI scan results

Receipts 

Reception staff have been trained to check contact information from clients at a reasonable interval to ensure up to date information

Why is it being collected?

To allow the most comprehensive understanding of current health and where we are able to help as required by the General Chiropractic Council and to allow us to contact individuals with regards to treatment, appointments and any marketing you consented to.

Where is it stored?

The personal data is stored securely at all times in a locked filing cabinet with only the identified personnel above having access to the key.

 

The filing cabinet is in a locked office accessed only by the identified personnel above plus other professional therapists. The clinic has a policy that all therapists and employees are trained in to keep the door locked at all times unless a receptionist is at reception directly in front of the doorway.

 

The office is within a self contained clinic on the first floor of a leisure centre building. The clinic is accessed via a locked door with an additional keypad locking mechanism. Only current therapists and clinic employees have access to the key pad code and a copy of the key.

 

The office has smoke detectors and the fire alarm to the building is tested every Tuesday to protect the data from destruction by fire.

 

The office is on the first floor of a well maintained building and has no water access minimising the chance of water damage to the data.

 

Other data storage may occur on electronic devices used to access emails relating to the care or appointments of individuals. All devices are locked with either strong password and/or fingerprint technology backed with a numeric code. All devices are kept up to date with software upgrades and where appropriate anti viral software.

 

Diaries are kept out of view of others and either kept about the person or stored in the office.

 

Any photocopying of notes for sending to the individual or interested and consented 3rd party such as a GP or insurance company is done on site in the office with no removal from site required. 

 

All notes are delivered in person or sent by the appropriate Royal Mail signed for service.

 

A copy of the privacy policy is available printed on request and available at all times on the web site with a privacy policy summary viewable in the treatment room at the clinic. All consents are kept together with the individual records and stored as such.

 

 

How long is it stored for and how is it destroyed?

We have a statutory requirement to store data for 8 years after the last appointment or 8 years from when the individual turns 18 if the last appointment was before that time. After this time it will be destroyed securely with a shredder unless there is a regulatory or insurance driven reason for it to be kept for longer.

Contact details 

Phone 01454 320088

Email emma@mctimoneychiro.co.uk

Website www.mctimoneychiro.co.uk

 

An individual can request a copy of their data at any time and for no charge subject to the Information Commissioners Office recommendations on reasonableness. An individual may also request a rectification to their data at any time. 

Complaints 

Any concerns or complaints should be directed to the contact information above or you can contact the McTimoney Chiropractic Association or the Information Commissioners Office.

Privacy Policy for Hullavington Clinic

Who is collecting the data?

Emma Newby (data controller registered with the Information Commissioners Office).

Who has access to the data?

Emma Newby.

What data is being collected?

Name and biometric data relevant to treatment 

Contact details for the purposes of the appointments and marketing if consented

Medical history and current health status

Feedback from treatment

3rd party communications relevant to your treatment such as GP memos & MRI scan results

Receipts 

Why is it being collected?

To allow the most comprehensive understanding of current health and where we are able to help as required by the General Chiropractic Council and to allow us to contact individuals with regards to treatment, appointments and any marketing you consented to.

Where is it stored?

The personal data is stored securely at all times in a secure upstairs office room of a private residential home

 

The home has smoke detectors and the alarm is tested at regular intervals to protect the data from destruction by fire.

 

The office is on the first floor of a well maintained residential building and has no water access minimising the chance of water damage to the data.

 

Other data storage may occur on electronic devices used to access emails relating to the care or appointments of individuals. All devices are locked with either strong password and/or fingerprint technology backed with a numeric code. All devices are kept up to date with software upgrades and where appropriate anti viral software.

 

Diaries are kept out of view of others and either kept about the person or stored in the office.

 

Any photocopying of notes for sending to the individual or interested and consented 3rd party such as a GP or insurance company is done on site in the office with no removal from site required. 

 

All notes are delivered in person or sent by the appropriate Royal Mail signed for service.

 

A copy of the privacy policy is available printed on request and available at all times on the web site with a privacy policy summary viewable in the treatment room at the clinic. All consents are kept together with the individual records and stored as such.

 

 

How long is it stored for and how is it destroyed?

We have a statutory requirement to store data for 8 years after the last appointment or 8 years from when the individual turns 18 if the last appointment was before that time. After this time it will be destroyed securely with a shredder unless there is a regulatory or insurance driven reason for it to be kept for longer.

Contact details 

Phone 01666 841402 / 838863

Email emma@mctimoneychiro.co.uk

Website www.mctimoneychiro.co.uk

 

An individual can request a copy of their data at any time and for no charge subject to the Information Commissioners Office recommendations on reasonableness. An individual may also request a rectification to their data at any time. 

Complaints 

Any concerns or complaints should be directed to the contact information above or you can contact the McTimoney Chiropractic Association or the Information Commissioners Office.

​© 2016 by Emma Newby, McTimoney Chiropractor

  • Facebook - White Circle
  • Instagram - White Circle
  • Twitter - White Circle

Follow us